Privacy Policy

Last Updated: September 16, 2026 • Effective Date: July 1, 2026

At Item Locator ("App", "we", "us", or "our"), protecting your privacy and personal data is a primary commitment. This Privacy Policy outlines how we collect, use, process, disclose, and safeguard your information when you use our mobile application and related services.

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the application.

1. Information We Collect

A. Information You Provide Directly

Account Registration: Full name, email address, phone number, and password credentials.
Profile & Store Data: Profile photo, bio, business name, and social media handles if linked.
Listings & Content: Photos, titles, descriptions, prices, and categories of items you post.
Communications: Messages sent via in-app chat, livestream comments, and customer support inquiries.

B. Geolocation Information

                Precise and Coarse Location Data:

                With your explicit permission, Item Locator collects your device's GPS and proximity coordinates to enable you to discover nearby items, show accurate distance calculations, and tag item locations. You can enable or disable location access at any time in your device's system settings.

C. Photos and Camera Data

With your authorization, we access your device camera and photo library solely to enable you to take or upload photos of items, profile pictures, and stream video content. Exif metadata (such as embedded camera GPS) is stripped during image upload to safeguard your privacy.

D. Device and Diagnostic Information

Device model, operating system version, unique device identifiers, IP address, crash logs, and performance metrics to help us maintain system reliability and prevent fraud.

2. How We Use Your Information

We use the collected information for the following specific purposes:

To provide, operate, and optimize proximity-based item search and discovery.
To manage user authentication, accounts, and customer support requests.
To facilitate communication between buyers, sellers, and community members.
To process subscription payments and payouts via secure third-party processors.
To detect, prevent, and moderate abusive, fraudulent, or objectionable content to protect community safety.
To comply with applicable legal obligations and enforce our Terms of Service.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We share information only in the limited circumstances described below:

Public Profile & Listings: Your username, public profile photo, and active item listings (including city/approximate location) are viewable by other users of the App.
Service Providers: We work with trusted third-party providers to perform infrastructure and app functions:
- Stripe / RevenueCat: For secure in-app purchase and subscription processing. We do not store full credit card details on our servers.
- LiveKit: For real-time audio/video transmission during livestreams.
- Google Maps API: For mapping and reverse-geocoding locations.
- Sentry: For crash reporting and bug diagnosis.
Legal Compliance: When required by law, subpoena, or to protect the safety, rights, and property of our users or the public.

4. Data Retention and Security

We implement industry-standard technical, administrative, and physical safeguards (including SSL/TLS encryption in transit and secure database storage) to protect your personal information against unauthorized access, loss, or alteration.

We retain your personal information for as long as your account remains active or as needed to provide our services, resolve disputes, and fulfill legal requirements.

5. Your Rights & Account Deletion

                Right to Delete Account and Data:

                In compliance with Apple App Store Guideline 5.1.1 and global data regulations (GDPR/CCPA), you have the right to request full deletion of your account and all associated personal data at any time directly through the Profile > Settings > Delete Account menu within the App, or by contacting our support team.

You also have the right to:

Access and receive a copy of the personal information we hold about you.
Correct or update inaccurate or incomplete information.
Withdraw consent for location tracking or push notifications via your device settings.

6. Children's Privacy

Item Locator is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that personal information of a minor has been collected without verified parental consent, we will promptly delete that data.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make updates, we will revise the "Last Updated" date at the top of this document. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions, comments, or data privacy requests regarding this Privacy Policy, please contact us at:

Email: lmoore@itemlocator.app
App: Item Locator Mobile Application